Privacy policy

Last updated 12 November 2026

This policy covers nqpatios.com.au, run by Metecno Pty Ltd trading as Norfoam (ABN 44 096 402 934), 123 Enterprise St, Bohle QLD 4818.

What we collect

When you send a kit request we collect your name and email, and, if you give them, your phone number, suburb or postcode, ABN, the kit details from the calculator (size, style, wind class, colours, extras, delivery choice), any notes, and any photo or plan you attach.

Why

To price, supply and deliver the kit you asked about, and to contact you about it. We need your name and email to reply; everything else is optional. We don’t sell your details or use them for marketing without your consent.

Where it’s stored

Kit requests are received through Netlify Forms (Netlify, Inc., USA), which stores submissions and attachments on servers that may be outside Australia, and are emailed to Norfoam’s sales team at sales@norfoam.com.au. The website is hosted by Netlify. The calculator’s working (sizes, colours and the estimate) runs in your browser and is only sent when you press send.

Cookies and tracking

The site uses no advertising or analytics cookies at present. Fonts and the 3D preview are served from this site; no third-party scripts run. If we add Google Analytics or Google Ads conversion tracking, this section will list them and how to opt out.

Access and correction

To see or correct the details we hold, or to make a privacy complaint, contact Norfoam on 07 4774 4983 or sales@norfoam.com.au. If you’re not satisfied with our response you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

See also our website terms. Metecno Pty Ltd’s group privacy policy also applies: norfoam.com.au/security-and-privacy-statement.